Last updated: August 13, 2026

1. Course Fees

Course fees must be paid in full, or according to an agreed installment plan, before the course starts. If a trainee fails to comply with the agreed payment terms, the following steps apply:

  • First warning: sent via WhatsApp.
  • Second warning: the trainee’s account is suspended and access to course materials is revoked.
  • Third warning: the trainee is removed from the course WhatsApp group and the course is permanently discontinued, with no refund.

2. Cancellation by BSA Academy

If BSA Academy cancels a course, a full refund will be issued.

3. Cancellation by the Trainee

Once a booking/invoice is confirmed, it is considered final. No refund is issued for trainee-initiated cancellation, regardless of how far in advance it is requested, except as described in Section 4 below.

4. Refunds After the Course Starts

Refund requests are only accepted within the first 48 hours from the first lecture, and only if BSA Academy failed to deliver the agreed content or requirements. No refund requests are accepted after this 48-hour window.

5. Postponement

The maximum postponement period is 3 months, after which the invoice is automatically cancelled. If a refund is requested after postponement, a 14% administrative fee will be deducted from the total invoice amount.

6. Contact

For refund or cancellation requests, contact us via the numbers/email listed on our Contact page.